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Frequently Asked Questions
 What should a Nasdaq Member Firm do if reports are delayed, missing, or pending in Report HQ?
Identification Number 1880

The firm should first confirm that it has signed up to view surveillance reports on Report HQ, following the directions listed in Options Regulatory Alert #2019-24. Additionally, the firm should confirm that its Report HQ email subscription is active for the requested reports. Where available, the firm should use on-demand Report HQ file downloads. If the issue persists, the matter may be escalated to DL-PostTradeSurv@nasdaq.com.

Please note that Nasdaq generates daily Report HQ surveillance reports as a courtesy to supplement a firm’s surveillance of its market maker compliance. Report HQ surveillance reports do not obviate the firm’s obligation to implement its own reasonably designed supervisory system to monitor for compliance.

Publication Date*: 6/30/2026 Mailto Link Identification Number: 1880
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